FAQ

BEST OFFER… how does that work?

A: If you think a price on a product is too high, kindly send us an email with your specific BEST OFFER & we will decide to work with you on a final sale price to fit your preference.

Do you price match other retailer(s) and/or other competitor website(s)?

A: Yes, we do. Final sale price along with shipping cost(s) can be settled upon by merchant & customer(s) once proof is provided regarding a specific price match. Kindly contact us via email in order to discuss further.

Additionally, if a price match is to be granted from any website that sells similar product(s), an item(s) that are ‘on sale’ or that have a reduction in standard price will NOT be accepted.

** Major retail chain(s) along with brand website pricing MUST show ‘Shipped and sold by’ the merchant. Any 3rd party pricing within a separate seller marketplace (amazon.com, walmart.com) will NOT be accepted. No exceptions. **

What if there is a product of interest that your website doesn’t offer? Can you assist in obtaining the product(s) to offer to new/repeat customers, if possible?

A: Yes, absolutely. If there is a product(s) that are difficult to find elsewhere, let us know the product details & we will work very hard to obtain it for you within a reasonable timeframe.

Is shipping inclusive in your prices?

A:  No; kindly refer to the bottom of the CHECKOUT page for updated shipping cost(s).

How long does shipping take for orders placed?

A:  Kindly see each product description for shipping timeframe details.

Is there a return policy?

A:  Yes; see menu bar for link & details.

Why do you accept FULL PAYMENT instead of partial payment from customers for your pre-payments?

A:  Due to risk & other various related factors.

What is the difference between a preorder & a pre-purchase?

A:  PREORDERS relate to products that have NOT yet been released. PRE-PURCHASES relate to products that have already been released to the public but are presently not yet IN-STOCK.

What payment methods do you accept?

A:  All major credit cards are accepted as well as SKRILL and AMAZON PAY.

Do you ship internationally for orders?

A:  Yes, worldwide.