FAQ
BEST OFFER… how does that work?
A: Kindly send us an email with your specific BEST OFFER & we will decide to work with you on a final sale price to fit your preference.
Do you price match other retailer(s) and/or other competitor website(s)?
A: Yes, we do. Final sale price along with shipping cost(s) can be settled upon by merchant & customer(s) once proof is provided regarding a specific price match. Kindly contact us via email in order to discuss further.
Additionally, if a price match is to be granted from any website that sells similar product(s), an item(s) that are ‘on sale’ or that have a reduction in standard price will NOT be accepted.
** Major retail chain(s) along with brand website pricing MUST show ‘Shipped and sold by’ the merchant. Any 3rd party pricing within a separate seller marketplace (amazon.com, walmart.com) will NOT be accepted. No exceptions. **
What if there is a product of interest that your website doesn’t offer? Can you assist in obtaining the product(s)?
A: Yes, absolutely. If there is a product(s) that are difficult to find elsewhere, let us know the product details & we will work very hard to obtain it for you within a reasonable timeframe.
Which shipping carriers do you use?
USPS & DHL.
Is shipping inclusive in your prices?
A: No; kindly refer to the bottom of the SHOPPING CART page for updated shipping cost(s).
How long does shipping take for orders placed?
A: Kindly see each product description for shipping timeframe details.
Is there a return policy?
A: Yes; see menu bar for link & details.
Why do you accept FULL PAYMENT instead of partial payment from customers for your pre-payments?
A: Due to risk & various related factors.
What is the difference between a preorder & a pre-purchase?
A: PREORDERS relate to products that have not yet been released. PRE-PURCHASES relate to products that have already been released to the public but are presently not yet IN-STOCK.
What payment methods do you accept?
A: All major credit cards are accepted as well as VENMO/GOOGLE PAY/COINBASE (crypto) and ZIP (Buy Now, Pay Later).
- Does the VENMO payment method offer PURCHASE PROTECTION on product(s) offered on your website?
- A: Yes; simply select as a ‘Goods and Services’ transaction within the Venmo app (paying via mobile) or via checkout (paying via PC).
Do you ship internationally for orders?
A: Yes, worldwide. However, certain restrictions may apply depending on product availability.
Typical categories which may apply include:
- Consoles
- Digital Cameras
- Digital Camera accessories
- Lithium-ion battery replacements (due to international shipping regulations)