FAQ

Is shipping inclusive in your prices?

A:  No; kindly refer to your shopping cart for updated shipping cost(s).

How long does shipping take for orders placed?

A:  Kindly see each product description for shipping timeframe details.

Is there a return policy?

A:  Yes; see menu bar for link & details.

Why do you accept FULL PAYMENT instead of partial payment from customers for your pre-payments?

A:  Due to risk & other related factors; very tiny business at the moment, etc.

What is the difference between a preorder & a pre-purchase?

A:  PREORDERS relate to products that have NOT yet been released. PRE-PURCHASES relate to products that have already been released to the public but are presently not yet IN STOCK.

Do you accept credit card payment along with standard Paypal transfer payments?

A:  Yes, all major credit cards are accepted; Paypal is now supported once again as well.

Are you in any way affiliated with Gamepad Digital (GPD)?

A:  Yes; Dreamesper is the very first, official authorized reseller of GPD products for the USA market.

Does your shop ship internationally for orders?

A:  Yes, worldwide. However, due to mailing restrictions, lithium-ion batteries will NO LONGER be shipped internationally.

Why should I buy a GPD product from your shop instead of from other competitors?

A: Dreamesper always strives to meet consumer demand. As opposed to making a purchase from an overseas competitor, purchasing through this shop will lower the following risks:

Certainty that you are receiving the latest revision of GPD product(s)

Certainty that you will receive fast communication & dedicated customer service

Ease of exchange or return in case a defective product is received

Unique ordering process whether you decide to have your product(s) modified pre-shipment or not

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