BEST OFFER… how does that work?
A: If you think a price on a product is too high, kindly send us an email with your specific BEST OFFER & we will decide to work with you on a final sale price to fit your preference.
Is shipping inclusive in your prices?
A: No; kindly refer to your shopping cart for updated shipping cost(s).
How long does shipping take for orders placed?
A: Kindly see each product description for shipping timeframe details.
Is there a return policy?
A: Yes; see menu bar for link & details.
Why do you accept FULL PAYMENT instead of partial payment from customers for your pre-payments?
A: Due to risk & other related factors; very tiny business at the moment, etc.
What is the difference between a preorder & a pre-purchase?
A: PREORDERS relate to products that have NOT yet been released. PRE-PURCHASES relate to products that have already been released to the public but are presently not yet IN STOCK.
Do you accept credit card payment?
A: Yes, all major credit cards are accepted.
Are you in any way affiliated with Gamepad Digital (GPD)?
A: Yes; Dreamesper is the very first, official authorized reseller of GPD products for the USA market.
Does your shop ship internationally for orders?
A: Yes, worldwide. However, due to mailing restrictions, lithium-ion batteries will NO LONGER be shipped internationally.
Why should I buy a GPD product from your shop instead of from other competitors?
A: Dreamesper always strives to meet consumer demand. As opposed to making a purchase from an overseas competitor, purchasing through this shop will lower the following risks:
Assurance that your product(s) will be handled/packed/shipped with utmost care.
Certainty that you are receiving the latest revision of GPD product(s)
Certainty that you will receive fast communication & dedicated customer service
Ease of exchange or return in case a defective product is received
Unique ordering process whether you decide to have your product(s) modified pre-shipment or not